We believe our first responsibility is to Our Guests
Our objective is "To Put a Smile on Each Customer Face"
To meet that objective we must constantly strive to improve our Lodge Everything we do must be of high quality.
We must constantly strive to reduce our costs
in order to maintain reasonable prices.

We are responsible to our employees,
the men and women who work with us each Day.
Everyone must be considered as an individual.
We must respect their unique cultural dignity, and recognize their merit.
We must be helpful in finding ways to help our employees fulfill
their family responsibilities.
Employees must feel free to make suggestions and complaints.

We are responsible to the communities on the Island of Roatan in which we live and work
We must support good works and charities. We must also bear our fair share of taxes.
We must encourage island improvements and better health and education.

We must maintain, improve, and protect the environment and natural resources of Roatan which we are privileged to use.